This Privacy Policy explains how Voyage Family Chiropractic, operated by DSVK PLLC (“Voyage,” “we,” “us,” or “our”), collects, uses, and shares information when you visit voyagefamilychiro.com (the “Site”), contact us through the Site, or interact with our online advertisements. By using the Site, you agree to the practices described in this policy.
A note about health information. Voyage is a chiropractic practice. Health information collected in the course of providing care is protected under the Health Insurance Portability and Accountability Act (HIPAA) and is governed by our separate Notice of Privacy Practices, which we provide to patients. This Privacy Policy applies only to information collected through our website and online advertising, such as contact form submissions and website analytics. It is not a substitute for our Notice of Privacy Practices.
Information you provide to us. When you fill out the contact or appointment request form on our Site, we collect the information you choose to submit. This typically includes your name, email address, phone number, and the contents of your message. If you choose to describe your symptoms, condition, or reason for reaching out, we will receive that information as well. Please share only what you are comfortable providing through a web form.
Information collected automatically. When you visit the Site, certain information is collected automatically through cookies and similar technologies. This may include your IP address, device and browser type, operating system, referring website, the pages you view, links you click, and the dates and times of your visits.
Our service providers and we use cookies, pixels, tags, and similar technologies to operate the Site, understand how it is used, and measure and improve our advertising. The tools we currently use include:
Most web browsers let you refuse or delete cookies through their settings. If you disable cookies, some parts of the Site may not function as intended.
We use the information we collect to:
We advertise on Meta platforms (Facebook and Instagram) and elsewhere online. The Meta Pixel on our Site allows us and Meta to measure the results of those ads. For example, when someone submits our contact form and reaches our confirmation page, we record that a contact was completed (a “lead”) so we can understand how well our advertising is working and improve it. We also use website analytics to see how visitors find and use the Site.
These partners may use cookies and online identifiers to help deliver ads that are more relevant to you, including on other websites and apps. You can control or opt out of interest-based advertising through the following options:
We do not sell your personal information for money. We share information only in the following circumstances:
Some sharing of online identifiers with advertising and analytics partners such as Meta and Google may be considered a “sale” or “sharing” of personal information under certain state privacy laws. You can opt out using the advertising controls described in Section 4 and your browser cookie settings.
We keep the information you submit for as long as needed to respond to your inquiry, provide services you request, and meet our legal, accounting, and recordkeeping obligations. Analytics and advertising data are retained according to the retention settings of the tools described above.
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive health details through the Site’s contact form; if you need to discuss your care, contact our office directly.
Depending on where you live, you may have the right to request access to the personal information we hold about you, to request that we correct or delete it, and to opt out of certain uses such as targeted advertising. Residents of California and other states with comprehensive privacy laws may have additional rights, including the right to know what personal information we collect and how we use it, the right to request deletion, and the right not to be discriminated against for exercising these rights.
To make a request, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding. You may also designate an authorized agent to make a request on your behalf, as permitted by law.
Do Not Track and opt-out signals. Some browsers offer a “Do Not Track” or global privacy control signal. Where required by law, we honor recognized opt-out preference signals for targeted advertising.
Marketing. If we send you marketing messages, you can opt out at any time by following the unsubscribe instructions in the message or by contacting us.
The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If a minor is a patient of our practice, information related to their care is handled through our office with the involvement of a parent or guardian and is governed by our Notice of Privacy Practices. If you believe a child has provided us information through the Site, please contact us and we will delete it.
The Site may contain links to third-party websites, or embedded content such as maps and reviews. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any website you visit.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be posted on this page, and your continued use of the Site after an update means you accept the revised policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Voyage Family Chiropractic
521 Montgomery Highway, Suite 121
Vestavia Hills, AL 35216
Phone: (205) 734-0911
Email: info@voyagefamilychiro.com
